Ella Landry
Communication &
Media Studies Professional
Work Experience
Respite Caregiver
Boulder & Denver, CO |
July 2024- Present
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Ensure dedicated care and supervision for children ages 2.5-13 across 3 families, maintaining consistent daily routines including homework assistance, meal preparation, and recreational activities
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Foster individual relationships with each child through personalized attention and age-appropriate activities
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Serve as the primary point of contact for family communications, seamlessly coordinating schedules, school updates, and social arrangements such as playdates with clarity and organization
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Create a structured, nurturing environment while adhering to family guidelines and values
Elite Member Liaison
Colorado Golf Club, Parker, CO | May 2023 – August 2023
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Provided exceptional customer service by promptly answering phones and addressing inquiries from members, ensuring their needs were met efficiently and courteously
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Managed reservation booking, optimizing scheduling to accommodate member preferences and maximizing facility usage
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Developed customized limited menus and crafted buffet labels tailored to the specific preferences and dietary requirements of members for private events, enhancing their dining experience
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Assumed the role of hostess at the member’s grill, ensuring a welcoming atmosphere and attending to members’ needs to guarantee a pleasant dining experience
Guest Service Representative
CU Recreation Center, Boulder, CO | August 2021-August 2022
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Led front desk in providing exceptional customer service, including relaying information to colleagues and members, processing transactions, and handling member complaints, contributing to the establishment’s reputation for hospitality and service quality
